Questions

Common Questions Before You Call

Answers on service area, who shows up at your door, and how to reach Orlando Garage Door Pros for spring, opener, and panel repairs.

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Do you cover my neighborhood if it's not near downtown Orlando?

Likely yes. We run jobs from close-in areas like Lake Nona Central out to farther communities such as Winter Park, Pine Hills, and St. Cloud. If you don't see your area named, call and ask directly rather than assume - routing depends on the day, not just distance.

What kind of garage doors do you actually work on?

Mostly what's common in homes built between the mid-1960s and today, with the bulk of local stock from the 1980s and 90s. That means original torsion and extension spring setups, older openers, and the tracks and hardware that came with houses from that era, plus newer installs.

Can you fix an opener that's an older, discontinued model?

Sometimes, but not always fast. Parts for older opener models can take longer to source than a same-day repair allows. We'll look at it and tell you honestly whether it's a quick fix or something better replaced outright, rather than stall on a part that may not show up soon.

Do you offer 24-hour emergency service?

No. We don't run overnight dispatch. If your door is stuck in an unsafe position after hours, secure the opening as well as you can and call us at 13213255496 when we're open, and we'll get you scheduled.

How do I reach you and where are you based?

Call 13213255496. We're based at 111 N Orange Ave, Orlando, FL 32801, and that's the point our trucks route out from for jobs across the service area.

The Areas We Cover

We work throughout the Orlando service area, which covers 39 named communities from Lake Nona out to Winter Park and Pine Hills. Close-in stops include Lake Nona Estates and Lake Nona Central, both about a mile from our base, along with Southeast Orlando, Storey Park, and Vista Park a few miles out. Farther out we get calls from Meadow Woods, Belle Isle, Conway, Pine Castle, Southchase, Edgewood, and Sky Lake, all in the 7 to 9 mile range.

We also cover Azalea Park, Holden Lakes, Oak Ridge, Union Park, Hunters Creek, Williamsburg, Wedgefield, and St. Cloud around the 10 to 12 mile mark, plus University, Winter Park, Goldenrod, Doctor Phillips, and the outer ring that includes Bithlo, Orlovista, Campbell, Fairview Shores, Bay Hill, Lake Buena Vista, Maitland, Fern Park, Pine Hills, and Gotha.

If your neighborhood isn't listed by name, call and ask. Distance from our base isn't the only factor in whether we can get to you same day, and we'd rather tell you straight than have you wait on a truck that's tied up across town.

Who You Are Dealing With

Orlando Garage Door Pros works on the doors people around here actually have. Housing in this area spans 1964 to 2021, with the median build year around 1987, so most of what we open up is 1980s and 90s stock: extension springs on older tracks, torsion setups that have been retrofitted once already, and openers from three or four generations of hardware. We know the difference between a job that needs a new spring and a job that needs a new door, and we'll tell you which one you're actually looking at.

Our climate here is mild temperate, which is easier on doors than a lot of the country - no deep freeze cracking seals, no heavy snow load on the track. That doesn't mean nothing goes wrong; humidity and daily heat cycling still wear rollers and hardened tracks over decades.

One limitation worth saying plainly: some older opener models are no longer made, and parts for them can take longer to source than a same-day fix allows. If that's your situation, we'll tell you up front rather than string out a repair on a unit that's better replaced.

Contacting Us

Call 13213255496 to reach us directly. Our address is 111 N Orange Ave, Orlando, FL 32801, and that's the base our trucks work out of when routing calls across the service area.

When you call, it helps to know your area's rough distance from downtown - Lake Nona area calls are a couple miles out, while University or Winter Park runs closer to 13 to 14 miles - since that affects how we schedule the day. You don't need the exact make and model of your opener or door before calling, but knowing roughly how old your house is (median household income here is $82,107, and most homes were built between the mid-60s and the early 2020s) gives us a starting guess at what hardware we'll be dealing with.

We don't do 24-hour emergency dispatch, so if your door is stuck open overnight, block the opening as best you can and call when we're open. Beyond that, if it involves a spring, cable, track, panel, or opener, it's the kind of call we take.

What we do